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Simi Technologies

Privacy Policy

Who we are

Simi Technologies operates simitechnologies.com. This policy explains how we handle personal information when you visit our website, contact us about our services, or buy from our online shop.

Information we collect and use

  • Enquiries and support. When you contact us, including about our EV charging solutions, we use the details you provide to respond and follow up. Our enquiry form asks for your name, email address, areas of interest and message. You can also provide your company name.
  • Shop orders. At checkout, we collect your name, email address, phone number and delivery address, along with any company name, GSTIN or order notes you provide. We use this information to fulfil your order, prepare invoices, send order updates and handle returns, refunds or support requests.
  • Online payments. PhonePe handles online checkout payments. We use payment references, amounts and transaction status to confirm payments, reconcile orders and help resolve payment issues.

Cookies and embedded content

We use session cookies to keep your shopping cart available, support sign-in and help protect forms. You can manage cookies in your browser. Blocking them may affect features such as checkout.

Where a page includes content hosted by another provider, such as an embedded video, that provider may receive information from your browser or set its own cookies under its privacy policy.

Who we share information with

We share the information needed to provide the service you request. This can include payment details needed by PhonePe to process a transaction and delivery details needed by a shipping provider to deliver an order. We may also disclose information where required by law.

How long we keep information

We keep enquiry and support information for as long as needed to respond and follow up. We retain order and payment records as needed to fulfil orders, handle returns or disputes, and meet accounting, tax and other legal obligations.

Your choices and how to contact us

For privacy questions or to request access to, correction of, or deletion of your personal information, email info@simitechnologies.com. Some records may need to be kept for legal, accounting or security reasons.